getting setup
Help attendees get ready for your virtual event with a setup video, support chat feature, trouble shooting guide, and access to FAQs.

test connection

Day of conference
Once you have downloaded Zoom (or the preferred platform), and your connection is set, you will be able to join any session you wish. To join a session just click the Zoom button and you will be added to a session or keynote. To leave and join another session, click the leave meeting button and choose a new session. Note: Instructions would be based on selected virtual platform.
get our setup guide

download

Setup faq

trouble shooting a virtual conference

internet issues

Most of the issues attendees run into during a virtual event can be solved fairly easily. Giving them the information they need to solve the issue on their own will save you a lot of headache and time.

Zoom desktop vs app

Most of the issues attendees run into during a virtual event can be solved fairly easily. Giving them the information they need to solve the issue on their own will save you a lot of headache and time.

logging into account

Most of the issues attendees run into during a virtual event can be solved fairly easily. Giving them the information they need to solve the issue on their own will save you a lot of headache and time.
still having trouble?
email support@virtualhub.com for more help